Working as an IT Manager (or even worse, to be in charge of a computer lab) at a school is a demanding work. Each teacher has his own needs.
Working as an IT Manager (or even worse, to be in charge of a computer lab) at a school is indeed a very demanding work.
As you can imagine, every teacher has his own needs and really many of them. Plus, their highly probable lack of IT knowledge is not very helpful for us, technical assistants.
The problems that I am dealing with are more or less always the same:
1. Installation of multiple PC with many software (every teacher wants his or her own programmes that later are used by students).
2. Heterogeneous and diverse PC parks (which means different installations and difficulties even for drivers and basic services).
3. Security issues (open USB ports, shared passwords).
4. High PC failure rates as apparently students don’t care too much to take a proper care of them.
So, what can we do? Is it possible to change this situation?